{"id":272948,"date":"2026-08-11T14:23:28","date_gmt":"2026-08-11T12:23:28","guid":{"rendered":"https:\/\/essmann.com\/ai-usage-at-essmann-transparency-notice\/"},"modified":"2026-08-11T15:28:31","modified_gmt":"2026-08-11T13:28:31","slug":"ai-usage-at-essmann-transparency-notice","status":"publish","type":"page","link":"https:\/\/essmann.com\/en\/ai-usage-at-essmann-transparency-notice\/","title":{"rendered":"Use of AI at ESSMANN: Transparency Notice"},"content":{"rendered":"<div class=\"gb-container gb-container-8fe510c5\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-fcc0f283\">\n<div class=\"gb-grid-column gb-grid-column-18445106\"><div class=\"gb-container gb-container-18445106\"><div class=\"gb-inside-container\">\n\n<h2 class=\"wp-block-heading\">Our AI Labels<\/h2>\n\n\n\n<style>.hd-signet{display:inline-flex;align-items:center;gap:16px;padding:16px 20px;border:1px solid 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TBCYACMEBgAIwQGwAiBATBCYACMEBgAIwQGwAiBATBCYACMEBgAIwQGwAiBATBCYACMEBgAIwQGwAiBATD6L\/vF0iTE+svWAAAAEGRlQkc0NTgxNzhDRjA4QUI0N0Y0ak+0hAAAAABJRU5ErkJggg==\" alt=\"ESSMANN\" width=\"36\" height=\"36\"\/><span class=\"hd-signet__text\"><span class=\"hd-signet__title\">Human designed<\/span><span class=\"hd-signet__claim\">KI-assistiert. Konzept, Gestaltung und Freigabe durch Menschen mit Fachkenntnis. <a href=\"https:\/\/essmann.com\/ki-einsatz-bei-essmann-transparenzhinweis\/\">Mehr erfahren.<\/a><\/span><\/span><\/div>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"132\" src=\"https:\/\/essmann.com\/wp-content\/uploads\/2026\/08\/human-designed-signet-chip-illustration-ai-info.png\" alt=\"&quot;Illustration AI Info&quot; button\" class=\"wp-image-272840\" srcset=\"https:\/\/essmann.com\/wp-content\/uploads\/2026\/08\/human-designed-signet-chip-illustration-ai-info.png 860w, https:\/\/essmann.com\/wp-content\/uploads\/2026\/08\/human-designed-signet-chip-illustration-ai-info-300x46.png 300w, https:\/\/essmann.com\/wp-content\/uploads\/2026\/08\/human-designed-signet-chip-illustration-ai-info-768x118.png 768w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/><\/figure>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"436\" height=\"132\" src=\"https:\/\/essmann.com\/wp-content\/uploads\/2026\/08\/human-designed-signet-chip-ai-info.png\" alt=\"AI INFO button with a red dot and dark text\" class=\"wp-image-272941\" style=\"aspect-ratio:3.302814322589546;width:139px;height:auto\" srcset=\"https:\/\/essmann.com\/wp-content\/uploads\/2026\/08\/human-designed-signet-chip-ai-info.png 436w, https:\/\/essmann.com\/wp-content\/uploads\/2026\/08\/human-designed-signet-chip-ai-info-768x232.png 768w\" sizes=\"auto, (max-width: 436px) 100vw, 436px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-3134f121\"><div class=\"gb-container gb-container-3134f121\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-038af88d gb-headline-text\">Conceived by people.  <br>Powered by AI.  <br>Reviewed by people.<\/h2>\n\n\n\n<div class=\"gb-headline gb-headline-faaf52f3\"><span class=\"gb-icon\"><svg viewbox=\"0 0 36.7 3\"><path d=\"M0 0h36.7v3H0z\"><\/path><\/svg><\/span><\/div>\n\n\n\n<p class=\"has-drop-cap wp-block-paragraph\">Convincingly phrased errors, absurdly distorted representations, code that looks clean at first glance but isn\u2019t on closer inspection: We\u2019ve already encountered all of this in our work with artificial intelligence. An AI result can still appear convincing even when it\u2019s wrong. Anyone who passes it on without checking it won\u2019t notice the error until it has consequences.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the same time, it wouldn\u2019t be convincing to downplay its benefits. AI takes over many tasks for us that would otherwise take a small team days or even weeks to complete. That\u2019s why we at <strong>ESSMANN | Waagen &amp; Automation<\/strong> are sharing here how we use AI, how we handle its results, and what tasks we refuse to delegate to machines.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For our customers, this is no trivial matter. Anyone who needs to rely on <strong>precision<\/strong> and <strong>safety<\/strong> must also know who is accountable for a figure. With us, it\u2019s always a person.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How AI Helps Us Move Forward<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI shortens development times and reduces research efforts. It often serves as a sounding board for solutions that we hadn\u2019t immediately considered ourselves. It helps us analyze data, review and organize our historical archive spanning more than 165 years, and visualize use cases for software and yard solutions in a way that makes them understandable and tangible.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We deliberately use AI as a tool and an aid. Ultimately, however, it is always a person who reviews and approves the result\u2014and in most cases, several people.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">In Development: Software Must Remain Maintainable Without AI<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There are currently seven people in our IT department working on the <strong><a href=\"https:\/\/essmann.com\/en\/ewa-software-platform\/\" data-type=\"page\" data-id=\"239456\">EWA software platform<\/a><\/strong> and providing <strong><a href=\"https:\/\/essmann.com\/en\/weighing-program-ewp-existing-customers\/\" data-type=\"page\" data-id=\"232282\">support for EWP<\/a><\/strong> . This daily work has led to a rule that is non-negotiable for us: Every line of code in <strong>EWA<\/strong> must be readable, understandable, verifiable, and maintainable by our developers\u2014without AI. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI suggestions are often more extensive than necessary and generate structures that can later be deciphered only with the same tool. We do not want to be subject to that dependency. EWA should still be correctable, verifiable, and updatable in ten years\u2014by the people who will be working with us then.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">In the editorial department: proofreading is always done<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every <strong>article<\/strong> that involved AI in its research is reviewed by the relevant department before it is published. Our editorial team is uncompromising on this point, and that\u2019s by design: AI can express itself confidently even when it\u2019s wrong. Only the colleagues who built, installed, or calibrated the scale can <strong>make a technical assessment<\/strong>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"illu\">We take the same approach with images. We <strong>deliberately use illustrations<\/strong> instead of photorealistic AI visualizations. An image that looks like a photo is also interpreted as a photo\u2014and would thus depict a facility that never actually existed, complete with all the oddities that AI tends to introduce into the results. Whenever we use AI-generated images, we label them with an \u201cAI\u201d note.      <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">In the Store: AI Takes the Lead, Humans Give the Go-Ahead<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At the <strong><a href=\"https:\/\/essmann-shop.com\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">ESSMANN Scale Shop<\/a><\/strong> , AI helps create and maintain extensive lists of product variants\u2014a task where machines are more reliable than humans on a Friday afternoon. Our e-commerce team performs the <strong>final check<\/strong>. No one who isn\u2019t familiar with the product is authorized to approve the weighing range, graduation, protection class, or certification.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">In Customer Service: Experience Remains the Foundation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our service technicians use AI wherever it helps them find solutions\u2014for example, when searching through technical manuals as thick as books. It doesn\u2019t replace the in-depth <strong>experience<\/strong> of our technicians, but rather the <strong>time it takes to search<\/strong>. Ultimately, it\u2019s still the service technician on site at the equipment who makes the final decision.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why We Do It This Way<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We are <strong>scale manufacturers<\/strong>. Our business is ensuring that a number is accurate\u2014 <strong>transparent<\/strong>, <strong>repeatable<\/strong>, and <strong>verifiable<\/strong> for everyone involved. A result that merely appears plausible does not meet this standard. What applies to our scales also applies to everything we write about them and to the software that controls them.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is why the phrase from the headline appears below every piece of content that involved AI\u2014as a label and as a commitment:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conceived by humans. Powered by AI. Verified by humans.  <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Would you like to know where we use AI in your project\u2014and where we deliberately choose not to? Get in touch with us. A real person will answer on the other end. And people matter more than any AI.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ESSMANN | Scales &amp; Automation &#8211; Responsible Innovation for Precision Since 1860<\/strong><br\/><br\/><\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\"><em>Updated August 11, 2026 &#8211; 3:30 p.m. Reviewed regularly and updated as needed. The Editorial Team  <\/em><\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">We&#8217;re the real deal! Promise! <\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/essmann.com\/wp-content\/uploads\/2026\/05\/20260320_essmann_teamcollage-1024x576.jpg\" alt=\"Team photo in front of the Essmann Waagen Automation company building\" class=\"wp-image-198130\" srcset=\"https:\/\/essmann.com\/wp-content\/uploads\/2026\/05\/20260320_essmann_teamcollage-1024x576.jpg 1024w, https:\/\/essmann.com\/wp-content\/uploads\/2026\/05\/20260320_essmann_teamcollage-300x169.jpg 300w, https:\/\/essmann.com\/wp-content\/uploads\/2026\/05\/20260320_essmann_teamcollage-768x432.jpg 768w, https:\/\/essmann.com\/wp-content\/uploads\/2026\/05\/20260320_essmann_teamcollage-1536x864.jpg 1536w, https:\/\/essmann.com\/wp-content\/uploads\/2026\/05\/20260320_essmann_teamcollage.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Our team from ESSMANN | Scales &amp; Automation and VISSER | Scales &amp; Service in front of our headquarters in Hamburg. Together, we stand for expertise, responsibility, and innovation. <\/figcaption><\/figure>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><div class=\"gb-container gb-container-e06db0fd\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-3b183dc5\">\n<div class=\"gb-grid-column gb-grid-column-74322eeb\"><div class=\"gb-container gb-container-74322eeb\"><div class=\"gb-inside-container\">\n<div class=\"gb-button-wrapper gb-button-wrapper-4a2269c5\">\n\n<a class=\"gb-button gb-button-1d91d7de gb-button-text button\" href=\"https:\/\/essmann.com\/en\/blog\/\">Go to the ESSMANN Scales Magazine<\/a>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"The Use of AI at ESSMANN: Transparent, Tested, and Responsible","_seopress_titles_desc":"How we at ESSMANN Waagen & Automation use artificial intelligence: Always as an assistant, never as an expert. 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