{"id":49038,"date":"2023-08-03T13:36:15","date_gmt":"2023-08-03T11:36:15","guid":{"rendered":"https:\/\/essmann.com\/essmann-scales-maintenance-contract\/"},"modified":"2025-10-01T21:37:40","modified_gmt":"2025-10-01T19:37:40","slug":"waagen-wartungsvertrag","status":"publish","type":"page","link":"https:\/\/essmann.com\/en\/waagen-wartungsvertrag\/","title":{"rendered":"ESSMANN scales maintenance contract"},"content":{"rendered":"
\n
\n
\n\n
\"Person<\/figure>\n\n<\/div><\/div><\/div>\n\n
\n\n

The ESSMANN
scales maintenance contracts<\/h2>\n\n\n\n
<\/path><\/svg><\/span><\/div>\n\n\n\n

Our maintenance contracts offer you tailor-made solutions for your company’s needs. Whether you need support for hardware, software or comprehensive maintenance of your scales – our team has the necessary expertise. <\/p>\n\n\n\n

We strive to provide you with the best maintenance solution for your scales. We know how important precise and reliable measurements are for your business. <\/p>\n\n\n\n

Regular maintenance work ensures your long-term operability and prevents loss of sales.<\/p>\n\n\n\n

Let us take care of your scales to increase your company’s production reliability – at a fair price.<\/p>\n\n\n

\n
\n
\n
\n\nRequest a maintenance contract<\/a>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n
<\/div>\n
\n\n
\n
\n

ESSMANN <\/strong>\n Silver<\/strong>\n<\/h2>\n\n\n\n

Annual maintenance of your scale and components to ensure reliable scale operation by our specialized staff. <\/p>\n\n\n\n

\n\n\n\n
    \n
  • Annual, professional maintenance and inspection of your scales<\/li>\n\n\n\n
  • Check all components using our checklist<\/li>\n\n\n\n
  • 0.5 hours of technical telephone support per month*<\/li>\n\n\n\n
  • Customer service for repair and fault acceptance<\/li>\n\n\n\n
  • 5% discount each on spare parts, labor and travel costs<\/li>\n<\/ul>\n<\/div>\n\n\n\n
    \n

    ESSMANN <\/strong>\n Gold<\/strong>\n<\/h2>\n\n\n\n

    Annual maintenance of scales and components to maintain reliable scale operation by our specialized personnel. <\/p>\n\n\n\n

    \n\n\n\n
      \n
    • Annual, professional maintenance and inspection of your scales<\/li>\n\n\n\n
    • Check all functionalities using our checklist<\/li>\n\n\n\n
    • 1 hour of technical telephone support per month*<\/li>\n\n\n\n
    • 1 hour of IT telephone support per month*<\/li>\n\n\n\n
    • Prioritized use of the IT service hotline for fault acceptance*<\/li>\n\n\n\n
    • If required, 1 software update per year via remote maintenance*<\/li>\n\n\n\n
    • Customer service for repair and fault acceptance<\/li>\n\n\n\n
    • 5% discount on spare parts<\/li>\n\n\n\n
    • 10% discount each on labor and travel costs<\/li>\n<\/ul>\n<\/div>\n\n\n\n
      \n

      ESSMANN<\/strong>Premium<\/h2>\n\n\n\n

      Maintenance of scales and components twice a year to ensure reliable operation of the scales by our specialized staff. <\/p>\n\n\n\n

      \n\n\n\n
        \n
      • Professional maintenance and inspection of your scales twice a year<\/li>\n\n\n\n
      • Check all components using our checklist<\/li>\n\n\n\n
      • 2 hours of technical telephone support per month*<\/li>\n\n\n\n
      • 3 hours of IT telephone support per month*<\/li>\n\n\n\n
      • If required, 1 software update per year via remote maintenance*<\/li>\n\n\n\n
      • Prioritized use of the IT service hotline for fault acceptance*<\/li>\n\n\n\n
      • Troubleshooting with priority<\/li>\n\n\n\n
      • xx programming hours for further development and adaptation of the software to your needs<\/li>\n\n\n\n
      • Customer service for repairs and fault acceptance<\/li>\n\n\n\n
      • 10% discount on spare parts<\/li>\n\n\n\n
      • 15% discount each on labor and travel costs<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n<\/div>
        \n
        \n\n

        <\/p>\n\n\n\n

        * Support hours apply monthly and are not added up over the year. <\/em>Telephone and remote support during our business hours on weekdays 9 a.m. – 5 p.m.Extensions and developments are included as required. This overview only shows a selection. Let us advise you.<\/em><\/p>\n\n<\/div>\n<\/div>\n

        <\/div>\n
        \n
        \n\n
        \"You<\/figure>\n\n<\/div><\/div><\/div>\n\n
        \n\n

        ESSMANN scale maintenance
        Your benefits at a glance<\/h2>\n\n\n\n
        <\/path><\/svg><\/span><\/div>\n\n\n\n
          \n
        • Your investments in infrastructure are protected.<\/li>\n\n\n\n
        • You receive fixed discounts on spare parts.<\/li>\n\n\n\n
        • Fixed special conditions apply for labor and travel costs, including services within the scope of the presentation for calibration.<\/li>\n\n\n\n
        • Your personnel costs for maintenance work are reduced.<\/li>\n\n\n\n
        • Your operation becomes safer.<\/li>\n\n\n\n
        • System availability is increased.<\/li>\n\n\n\n
        • Faults are detected at an early stage and unplanned scale failures are reduced.<\/li>\n\n\n\n
        • IT troubleshooting is carried out within defined response times.<\/li>\n\n\n\n
        • The performance of the IT solutions is improved by regular software cleanup.<\/li>\n\n\n\n
        • The software remains stable and up-to-date thanks to ongoing updates.<\/li>\n\n\n\n
        • Our regionally available service technicians will give you preferential treatment.<\/li>\n\n\n\n
        • You receive warranty extensions.<\/li>\n<\/ul>\n\n\n\n

          Put your trust in our many years of experience and benefit from the above-mentioned advantages through professional maintenance of your truck scales. Your satisfaction is our top priority! <\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n

          \n
          <\/div>\n\n\n\n