Scale repair for industrial and commercial scales – reliable. fast. nationwide.

When every minute counts, ESSMANN is there for you. In the event of weighing system failures, we offer fast, competent support – from the first contact to the complete recommissioning of your system. Our service team is personally available on weekdays and will respond to your fault report as quickly as possible – either on-site or via remote diagnostics, depending on the fault.

Our goal: minimum downtimes, maximum system availability.

Repair or modernization? We provide solution-oriented advice

Defective load cells, cables or electronic modules can often be rectified by replacing specific components – without interfering with the existing system structure or calibration. ESSMANN offers precisely fitting spare parts and tried and tested service processes.

But if failures become more frequent or key components are no longer available, we recommend a system modernization. From individual components to the complete digitalization of your weighing unit – modular, future-proof and tailored to your industry.

Maintenance and servicing – plannable, testable, standard-compliant

Professional maintenance not only increases the service life of your scales, but is also a must in quality-relevant processes. Our technicians regularly check the mechanics, electronics and software for function, calibration and conformity to standards.

• Documented & auditable
• Flexible selection of service intervals
• Optional maintenance contracts with individual SLA packages

Immediate help with a system – on site throughout Germany

Thanks to our comprehensive service network, there is always an ESSMANN technician nearby. The vehicles are equipped with a wide range of spare parts so that many repairs can be completed on the first visit.

In particularly urgent cases, we deliver spare parts overnight directly to the vehicle of the responsible technician – thus avoiding downtimes and increasing your operational safety.

Spare parts – precisely fitting & quickly available

ESSMANN relies exclusively on certified original components – from the smallest screw to highly sensitive weighing electronics. Available from our central warehouse in Hamburg and our locations in Berlin and Westhausen.

All orders are processed via a digital logistics system – for rapid availability and seamless traceability.

Always available for you – personally & digitally

Available by telephone: Monday to Friday, directly via our Service Center.

Available digitally 24/7: You can submit your request at any time using our online support form. Your request will be transferred to our system immediately – we will get in touch with you the next working day.

Welcome even without a contract

Not an ESSMANN contract customer? Of course we also take on one-off repairs – quickly, transparently and in proven ESSMANN quality. Our team will be happy to provide you with an individual offer tailored to your situation.